Shipping & Delivery
If we have stock, your order will be shipped out immediately and you should receive it within 2-3 working days. For most orders though, please allow 4-7 working days for it to be delivered. Should you purchase products during sales or holiday events such as Eid, Christmas, Easter, Black Friday, etc, kindly allow up to 10 working days for delivery as we are inundated with orders during these periods.
For all internationally shipped parcels, kindly allow up to 10 working days for your package to arrive. This may however be increased by your local customs clearance division.
We have multiple rates available as we try to make it as affordable as we can whilst using reliable providers such as The Courier Guy and Fastway.
Local (within 15kms of JHB CBD): R85.00
For local delivery, please click on this link and enter your delivery address. If the destination is within 15kms, you will qualify for the R85 local delivery charge. For any distance further than 15kms, please select main centres during checkout.
Main Centres: R99.00
List of cities considered as main centres:
- Johannesburg
- Pretoria
- Durban
- Cape Town
- Bloemfontein
- Port Elizabeth
- East London
- George
- Kimberley
- Ladysmith
- Nelspruit
- Polokwane
- Potchefstroom
- Welkom
- Witbank
Grey Areas: R139.00
For all areas not listed above as a main centre, please select “Rest of SA” shipping rate upon checkout. Due to high theft rates, Lenasia, Laudium, Newcastle and Mitchell’s Plain are now considered grey areas.
Free Shipping: Applicable to all orders over R2 000 within the borders of South Africa.
NB: For any orders that select an incorrect shipping charge during checkout, you will be sent an email with banking details and the outstanding amount before your parcel is sent off for delivery. If you are uncertain regarding any of the above, please email us at help@naturalinstinct.co.za
Yes we do. Clients around the world love our products and so will you.
At the moment, we use DHL (via Postnet) for all our shipping needs as they are affordable and reliable. The rates below include shipping directly to your doorstep as well as 15% VAT and full compulsory insurance for your peace of mind.
Zone 1 – Sub Saharan Africa: R995.00
Zone 2 – Middle East & Europe: R1300.00
Zone 3 – Canada, Mexico & USA: R1400.00
Zone 4 – Rest of the World: R1600.00
NB: For any orders that select an incorrect shipping charge during checkout, you will be sent an email with banking details and the outstanding amount before your parcel is sent off for delivery. Kindly also note that you may be charged customs by your country for any items purchased from our website. If you are uncertain regarding any of the above, please email us at help@naturalinstinct.co.za
Product Information
Yes you can but please contact us to determine dosage and schedule as it is not good to overload your body with supplements even if they are healthy and natural. Always remember, everything in moderation.
Since all products in the Aafiyah range are completely natural, apart from the Activ8 and Perfect10, side effects are not a common occurrence but it can differ from person to person. For this reason, please make sure you read up on the ingredients and its benefits, or contact us so that we may recommend something suited to your needs.
Apart from Coconut Oil having it’s own healthcare benefits, it also aids in absorption of other ingredients which makes them in turn yield better results than if taking it without.
Yes and No. One of the amazing benefits of taking our natural products is its ability to melt away the excess fat regardless of what you are eating so if you remove it from the equation, the only logical result is to pick up weight again. However, if while you are using our products and maintain a healthy diet, you’ll not only notice better results but you won’t pick the weight up if you do decide to stop taking it.
Refunds
All sales are final. Please click here to read our refund and exchange policy or contact us at help@naturalinstinct.co.za
Promotions and Sales
All sales and promotions hosted on the Natural Instinct website or any of its social media platforms are strictly for residents currently living within the borders of South Africa. This includes events such as free shipping and giveaways. From time to time we may extend this to international customers but only when clearly stipulated.
Any orders, entries or payments completed by international or non-qualifying customers, may incur additional expenses should any transactions need to be reversed. For more information or assistance. kindly contact us at help@naturalinstinct.co.za